Terms & Conditions

By using the website www.dreamdesignjewellery.com.au and any services provided by Dream Design Jewellery ("Dream Design Jewellery", "we", "our", or "us"), including browsing the website or making purchases through our online store / in-store, you agree to the following terms and conditions (the "User Agreement").

These terms apply to all purchases, orders, and use of our website, whether made through the website or in-store or any other communication channel with Dream Design Jewellery.

Before placing an order, you should carefully read and understand this User Agreement along with our other policies available on our website, including our Shipping Policy, Returns Policy, and Privacy Policy.

This User Agreement is effective from 20 May 2014 and applies to all existing and new customers of Dream Design Jewellery.

All orders placed with Dream Design Jewellery are subject to acceptance and availability. When you place an order through our website, you agree that:

• All information provided is accurate and complete.
• You are legally capable of entering into binding contracts.
• You are authorised to use the payment method provided.

Dream Design Jewellery reserves the right to refuse or cancel any order at its discretion, including but not limited to situations involving product availability, pricing errors, or suspected fraudulent activity.

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate and up to date. However:

• Product images are for illustrative purposes only.
• Colours and appearance may vary slightly due to screen settings or lighting.
• Minor variations may occur in handcrafted jewellery.

Dream Design Jewellery reserves the right to correct any errors or inaccuracies on the website without prior notice.

All prices listed on our website are displayed in Australian Dollars (AUD) unless otherwise stated.

Prices may change without notice. However, once an order has been confirmed and payment received, the price of that order will not change.

Any applicable taxes or shipping charges will be clearly displayed at checkout.

Payment must be made in full at the time of purchase through the payment methods available on our website.

Dream Design Jewellery uses secure third-party payment processors to process transactions. We do not store complete payment details on our servers.

Dream Design Jewellery will make reasonable efforts to deliver orders within the estimated delivery timeframes provided on the website. However, delivery times are estimates only and may vary due to factors outside our control.

Dream Design Jewellery is not responsible for delays caused by:

• postal or courier services
• customs clearance
• weather conditions
• other unforeseen circumstances.

Risk in the products passes to you once the item has been delivered to the shipping address provided.

Returns and refunds are subject to our Returns Policy, which is available on our website.

Nothing in this agreement excludes or limits your rights under Australian Consumer Law. If a product is faulty, damaged, or not as described, you may be entitled to a repair, replacement, or refund.

Dream Design Jewellery provides its website and services on an "as is" basis.

While we aim to ensure the accuracy and reliability of the information on our website, we do not guarantee that:

• the website will be uninterrupted or error-free
• the content will always be accurate or current
• the website will be free from viruses or harmful components.

Use of the website is at your own risk.

To the maximum extent permitted by law, Dream Design Jewellery will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of our products.

Where liability cannot be excluded under Australian law, our liability is limited, at our option, to:

• replacement of the product; or
• refund of the purchase price.

You agree to indemnify and hold harmless Dream Design Jewellery and its directors, employees, and affiliates from any claims, damages, or expenses arising from:

• your breach of this User Agreement
• your misuse of the website
• any violation of applicable laws or third-party rights.

Dream Design Jewellery respects your privacy and handles personal information in accordance with our Privacy Policy, which is available on our website.

All content on the Dream Design Jewellery website, including images, logos, product designs, text, and graphics, is the property of Dream Design Jewellery and may not be reproduced, distributed, or used without our prior written consent.

Dream Design Jewellery may suspend or terminate access to the website or services at any time if you breach this User Agreement or misuse the website.

This User Agreement shall be governed by and interpreted in accordance with the laws of Victoria, Australia, and the applicable laws of the Commonwealth of Australia.

Any disputes arising from or relating to this User Agreement, the use of the Dream Design Jewellery website, or the purchase of products from Dream Design Jewellery shall be subject to the exclusive jurisdiction of the courts of Victoria, Australia.

Dream Design Jewellery will not be liable for any delay or failure to perform obligations under this agreement if such delay or failure results from events beyond our reasonable control, including natural disasters, pandemics, strikes, supply disruptions, or technical failures.

Dream Design Jewellery may update or modify this User Agreement at any time by posting the updated terms on our website.

Changes will take effect immediately upon publication unless otherwise stated.

This User Agreement, together with our other website policies, constitutes the entire agreement between Dream Design Jewellery and you regarding your use of our website and services.

If you have any questions regarding this User Agreement, please contact:

Dream Design Jewellery
Email: sapna@dreamdesignjewellery.com.au
Phone: +61 433 270 557